Shipping policy
Shipping Policy
At Loom for two, each piece is prepared with care. We aim to keep our shipping process simple and transparent.
Order Processing
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All orders are processed within 3–5 business days
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Orders are not shipped on Sundays or public holidays
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Once your order is dispatched, you will receive a confirmation with tracking details
Delivery Timeline
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Standard delivery usually takes 3–7 business days after dispatch, depending on your location
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Delivery timelines may vary during peak periods or due to external factors
Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout
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Any ongoing offers on free shipping will be clearly mentioned on the website
Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to follow its journey.
Delays
While we do our best to deliver on time, delays can occasionally occur due to logistics or unforeseen circumstances. We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping details are accurate at checkout.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Damaged or Missing Items
If your order arrives damaged or if something is missing, please contact us within 24 hours of delivery at:
Include your order ID and clear images so we can assist you quickly.
Contact
For any shipping-related queries, feel free to reach out:
contact@loomfortwo.com